It has been an absolute pleasure working with Jack and Wendy at OCEAN Bag Co. Their customer service is excellent and always professional - their replies are clear and prompt, so that we never need to worry about anything. We're also super happy with the quality of the backpacks, which is unparalleled by any other manufacturers that we have worked with. They are able to actualize the vision we have for our backpacks, from sending over design sketches, to creating samples and delivering the final product. Without hesitation, we would recommend anyone looking for a reliable manufacturer to OCEAN Bag Co.Thanks Jack & Wendy.